Features
from the “Restaurant” planOnline table booking without phone calls
The guest picks a date, time and party size on your website, your staff confirm and assign a table, and the guest receives a confirmation with a calendar file and a reminder before the visit.
Included in the plan
Restaurant
€79/mo
+ 0.9% of online orders
For a venue with a dining room and regulars: ordering and paying the bill at the table by QR, table booking, loyalty points, promotions and a Telegram bot.
All plans and pricesPhone bookings get lost
The phone rings at peak time, the manager writes the booking on a scrap of paper, and the guest who couldn’t get through goes next door.
Online booking takes requests around the clock, and your staff see every booking in one list, with the time, the number of guests and any wishes.
How it works
- 1
The guest picks a time
On your website or in the app: a date, the number of guests and free time slots based on the location’s opening hours. Times with no free table are not offered.
- 2
Your staff confirm
A new request goes to the owner and the location’s managers in Telegram; in the admin panel they confirm it, assign a table or decline.
- 3
The guest gets a confirmation
An email with a calendar file, and for guests with an account also a push notification in the app. The “my booking” link lets them cancel the visit.
- 4
A reminder before the visit
A few hours before the visit the guest gets an email and a push or Telegram message; reminders can be switched off.
- 5
Bookings from everywhere
A link for Instagram and a QR code for printing. A widget for your own website and a “Book” button in your Google Business Profile: coming soon.
What’s included
Free time slots based on the location’s opening hours, with a seat check
Telegram notifications for staff about new requests and cancellations
Confirm, assign a table, mark “arrived” or “no-show” in the admin panel
An email for the guest with a calendar file and a reminder before the visit
Bookings taken by phone: staff enter them in the same system
A link and a QR code for social media
Coming soon: a widget for your website and a “Book” button in your Google Business Profile
Frequently asked questions
Can the guest choose a specific table?
No: the guest chooses the time and the party size, and your staff assign the table when they confirm.
What if two parties book the last table at the same moment?
Only one of them gets it: the server checks the time again at the moment of saving, and the other party sees that it is already taken.
How do I add booking to my own website?
The admin panel has the widget code: a form without header and footer. You decide which websites are allowed to show it.
How many people can book online?
You set the largest party size, how many days ahead guests can book and how long a visit lasts. Larger groups book by phone.
More features
Ordering at the table
The guest scans the QR code on the table and orders without waiting for a waiter, and the order arrives with the table number.
Learn moreLoyalty & marketing
Cashback points and tiers, promo codes, a birthday discount, a referral bonus and reviews, all under your name.
Learn moreQR menu
A menu with photos and prices on your own website, via a QR code on the table, the window or the delivery bag.
Learn more
Ready to launch?
We move your menu over, set up the website, delivery and couriers, and train your staff. Once we agree, we launch the website with ordering, pickup and delivery in 1-2 days.
Or try it yourself in the demo café: it is a Ukrainian café, so its prices are in hryvnias.
Demo call
Book a demo call
Leave your name and phone number, and we’ll get in touch to find a time that suits you. We’ll show you how Vitrina works and work out the price for your venue.