Features
from the “Restaurant” planAn ordering website for venues on Poster or Syrve
Your kitchen and staff keep working in Poster or Syrve as before, and Vitrina adds your own website, app and aggregators, with their orders landing in the same place.
Included in the plan
Restaurant
€79/mo
+ 0.9% of online orders
For a venue with a dining room and regulars: ordering and paying the bill at the table by QR, table booking, loyalty points, promotions and a Telegram bot.
All plans and pricesA new system shouldn’t break the old one
Switching systems means retraining staff, new hardware and risk in the first week. If Poster or Syrve works for you, there is no need to change it for the sake of an ordering website.
The integration module works both ways: our orders go into your system, and the menu, prices and sold-out items come from it to us.
How it works
- 1
We connect your system
Access keys for Poster or Syrve are entered on the location card in the admin panel and stored encrypted.
- 2
We match the menu
Items in your system are linked to our dishes automatically wherever the match is unambiguous; you link the rest by hand in the panel.
- 3
The order goes into your system
Orders from the website, app, API and aggregators arrive with a tag, the fulfilment method and the guest’s comment; an online payment is passed on as a prepayment.
- 4
Statuses come back
When the kitchen accepts, prepares and hands over the order in Poster or Syrve, the guest sees it on the tracking page.
- 5
Sold-out items and prices come from your system
A dish that is unavailable there disappears from the website, and prices can be taken from it too, if you wish.
What’s included
Orders from the website, app, API and aggregators go into Poster or Syrve
Automatic retries if the system is temporarily unavailable, and an alert to the manager
Statuses from Poster or Syrve on the guest’s tracking page
Menu, prices and sold-out items from Poster or Syrve
Manual linking of items where the automatic match is ambiguous
A sync log on the location card
Frequently asked questions
Which systems are supported?
Poster, Syrve (the international version of iiko) and Dotykačka (Dotypos, Czechia and Slovakia). For other systems there is an open API: your software can fetch the orders itself.
Do I have to switch to anything else?
No. The integration module is separate: you stay with Poster or Syrve, and Vitrina works as your ordering channel.
How will my staff tell a website order apart?
The order comment carries a VTR- tag with the number, the fulfilment method, the table or address and the guest’s comment, in the location’s language.
What if Poster or Syrve is unavailable?
The order is queued and resent for about 40 minutes. If there is still no answer, the manager gets an alert and can accept the order by hand.
More features
Online ordering
Your own ordering website and app under your brand: delivery, pickup and payment straight to your account.
Learn moreDelivery
Zones and a minimum order, a courier app with live tracking, cash accounting, plus aggregator orders in the same system.
Learn moreKitchen & printing
Every order from your website, QR codes and aggregators printed as a kitchen ticket, plus one sold-out list everywhere.
Learn more
Ready to launch?
We move your menu over, set up the website, delivery and couriers, and train your staff. Once we agree, we launch the website with ordering, pickup and delivery in 1-2 days.
Or try it yourself in the demo café: it is a Ukrainian café, so its prices are in hryvnias.
Demo call
Book a demo call
Leave your name and phone number, and we’ll get in touch to find a time that suits you. We’ll show you how Vitrina works and work out the price for your venue.